โI had Zero Homes replace my gas water heater with a heat pump water heater. The experience was easy, no one needed to come to my home, it was all done with my smartphone. Their customer service / sales reps were friendly and excellent. After the install, they took care of all the rebate paperwork and I ended up with a great price as well.โ
Heat Pump Water Heater Installation.
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The Basics
What Is a Heat Pump Water Heater?
A heat pump water heater (HPWH) looks like a regular tank water heater with a small heat pump unit on top. Instead of burning gas or running an electric heating element, it moves heat from the surrounding air into the water, the same principle as a heat-pump HVAC system, just doing a different job.
Most HPWHs are hybrid: they run in heat-pump mode when ambient temperature is mild, and switch to electric resistance backup when the install space is unusually cold or hot water demand spikes.
Same hot water output as your old tank. Lower energy bills. No gas combustion in the house.
Find Your Fit
Is a Heat Pump Water Heater Right for Your Home?
HPWHs are the right call for most homes, but they need a few things: enough ambient air around the install location, and a household that doesn't run hot water in commercial quantities.
Best For
If any of these sound like your home, a heat pump water heater is the right path.
- Replacing an aging gas, propane, or electric resistance tank water heater
- Basements, garages, or utility rooms with 700+ cubic feet of air space
- Households of 2 to 6 people with typical hot-water usage
- Replacing hot water systems 10+ years old and approaching end of life
- Homes prioritizing reduced operating costs over upfront cost
Not the Right Fit
If a HPWH isn't a fit, your Home Advisor will help you find the right path.
- Very small or fully-enclosed unheated spaces (a HPWH needs ambient air to draw heat from)
- Households with extreme hot-water demand (7+ people or commercial-style use)
- Living-space installs where sound is a concern
Not sure? Your Home Advisor will tell you straight on the first call, no upsell.
How it Works
Four Steps from First Call to Install.
From the first call to a system on your wall, here is the whole arc.
Talk to a Home Advisor
A quick call to confirm the details, answer your questions, and kick off your scan.
10 to 15 min
Scan Your Home
Walk through your house with the app; it captures the rooms, equipment, and electrical panel that drive your design.
~15 min
Get Your Quote
Our engineering team designs your system and sends a real, line-itemed quote with every rebate applied.
A few business days
Schedule Your Install
Confirm your quote, pick a date, and a vetted local crew handles the install and commissioning.
1 to 2 weeks
What's on Your Plate
Here's Who Does What.
We handle the design, paperwork, and crew. Your part is short and clear.
What Zero Homes Handles
Everything from design to commissioning.
- System design + sizing
- Equipment ordering and delivery
- Every federal, state, and utility rebate, filed for you
- Contractor selection from our pre-vetted network
- Install management + post-install commissioning
What You Handle
Short, clear, and on your time.
- One 10 to 15 minute call with your Home Advisor
- A ~15 minute scan in the Zero Homes app
- Confirming your quote and picking your install date
If something's outside this list, we'll tell you straight, no surprise asks.
Inside Your Heat Pump Water Heater Install.
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Step 1: Sizing
Sizing Your System
Our engineering team designs your system to your actual home, not a rule of thumb. We account for your square footage, insulation, climate, and existing setup, and we confirm your electrical panel can carry the new equipment.
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Step 2: Equipment
Picking Your Equipment
We match the right equipment to your home from the brands we install. The choice comes down to your load, your space, your climate, and your budget, and we walk you through the trade-offs before anything is ordered.
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Step 3: Install
What Happens on Install Day
A vetted local crew arrives with everything the job needs. They protect your floors, remove the old equipment, set and connect the new system, and keep the work area clean from start to finish.
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Step 4: Commissioning
Commissioning, Walk-Through, Warranty
Before we leave, we test the system end to end, confirm it is running to spec, and walk you through how it works and who to call if anything is off. We file your manufacturer warranty registration for you.
Brands We Install
Heat Pump Water Heaters We Install
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Zero Homes by the Numbers
Why Homeowners Pick Zero Homes
As of June 2026. Sources: Google Reviews ยท Zero Homes internal data.
What Homeowners Say About Their Water Heater Install
Our Work
Real Heat Pump Water Heater Installs
Recent projects. Real homes, real crews, real installs.
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Common Questions About Heat Pump Water Heaters
Short answers below. The full FAQ has more, including pricing, equipment, and post-install service.
Ready to Start?
Ready to Design a Heat Pump Water Heater for Your Home?
24 hour Quote ยท No in-home sales call